Welcome to Giffard Drive Surgery Website
We pride ourselves on giving a caring service to our patients whatever their age, culture or creed.
The Partnership consists of six experienced doctors who offer child health surveillance, maternity services, contraception and family planning and minor surgery. They are currently supported by three further doctors, including a GP registrar; three practice nurses; two Health Care Assistants; two phlebotomists; a practice manager; an office manager; a team of dedicated receptionists and an attached staff of health visitors, district nurses; midwives and a Carers' Support Worker, as well as two physiotherapists and an orthopaedic practitioner. The Surgery also has access to a dietitian, psychologist, counsellor and community psychiatric nurses.
Under the new contract you will be registered with the Practice but the Partners will continue to run a personal list which means you will normally see the same doctor. This, we believe, gives better continuity of care.
You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments.
We are always looking to improve our services so please let us know what you think using the feedback form on our contact page. We hope that with your help and co-operation we will be able to make this website an effective place for all your online needs.
The Practice also benefits from an active Patient Group which is involved in fund-raising in order to assist in the purchase of equipment for the surgery as well as meeting regularly with the Partners and other staff in order to represent the patients in discussions over evolving systems and procedures affecting the NHS in general and Giffard Drive Surgery in particular, including through representation on the Area Patients Group which covers North East Hampshire and Farnham. Please go to our Patient Group page for more information.
You may find the following document useful:
A Patient Guide to GP Services
Christmas Holiday Period Opening Hours
Please be aware of the following opening hours for the surgery:
Monday 25 December – Closed
Tuesday 26 December – Closed
Wednesday 27 December – Open 8.30-6.30
Thursday 28 December – Open 8.30-6.30
Friday 29 December – Open 8.30-6.30
Monday 1 January 2018 – Closed
Tuesday 2 January – Open 8.30-6.30
Please note that with reduced surgery and pharmacy opening times over Christmas, don’t forget to order your repeat prescriptions in time to avoid running out of your medicines.
In the case of urgent medical help when the Practice is closed you can call the 111 service to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency - Chest pains and / or shortness of breath constitute an emergency.
Patient Access – a easy way to order your prescriptions online
What is Patient Access?
With Patient Access, you can view, book and cancel appointments at your local GP surgery from home, work or on the move — wherever you can connect to the internet. What is more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
Plus, Patient Access is not just for booking GP appointments, you can also:
- Order repeat prescriptions.
- Change your address details.
- View part of your medical records
In order to access this service, you will need to provide photo ID at reception at Giffard Drive Surgery.
How do I register?
When you request to use Patient Access, we will provide you with an access code after you have shown us your photo ID. Once you have the access code, you can register using the orange Patient Access box below.
Is my information secure?
All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.
If you have any questions, please ask at Reception.
(Site updated 12/12/2017)