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Noticeboard

Change of Online Prescription Service   If you use the online prescription service, you need to come into the Surgery to register for a new password - please bring along photo ID to do this. 


WE ARE A YELLOW FEVER CENTRE! You do not have to be registered with us to access this service.


Travel Clinic
We can provide a full Travel Health Service to ensure your health is protected when you go abroad. 


Out of Hours
We are covered by the Frimley Primary Care Services Limited, based at Frimley Park Hospital and accessed by dialling 111.


Prescriptions
There are several ways to request or collect your prescriptions. Please check under the 'Prescriptions' page.


Test Results
We are extremely busy with telephone calls for the first 2 hours of the morning - to help us please do not phone for results until after 10.00 a.m.


Home Visits
Visits should be requested, where possible, before 10.00 a.m.  They are made only at the doctor's discretion.  Please ensure you leave a contact number and address when phoning, as the doctor is likely to phone you before making the home visit.

pad_and_penSuggestions & Complaints

We hope that you will not need to use the complaints procedure, but, if you have a problem, please contact the Practice Manager in the first instance.  She will arrange to speak to you, or suggest a time for an appointment to see you, when mutually convenient.

We follow the standard NHS complaints procedure and your complaint will be dealt with in a timely and efficient manner.

Don't forget, we would be pleased to hear from you when you feel praise is due as well!

Complaints Form

for completion and return to the Practice or your GP, should you not wish to contact the Practice Manager initially.

 
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