Giffard Drive Surgery68 Giffard DriveCoveFarnboroughHampshire, GU14 8QBTel: 01252 541282
The flu vaccine is recommended for everyone over the age of 65 years, or for those who have any of the following diseases:
This year the influenza vaccine will again include protection against swine flu.
The doctors at Giffard Drive Surgery support these recommendations and would encourage you to take up this offer.
We are also offering the flu jab to our pregnant patients so please make an appointment.
Our Health Visitors can be contacted directly on 01252 533040 - there is an answer machine, please ensure you leave contact details and details of the child. They are responsible for children up to the age of 5 years and are happy to discuss any concerns you may have.
The Family Information Services Hub has helpful information about all services and agencies for families and can be accessed by the following link:
Family Information and Services Hub
For information on a range of topics relating to childrens’ health, visit the Healthier Together website at the link below.
The leaflet below is a guide for parents and carers coping with self harm, which may help if you think your child maybe at risk.
Coping with Self-Harm
We are extremely busy answering telephone calls for the first 2 hours of the morning - to help us please do not phone for results until after 10.00 a.m.
Tests and X-rays performed by hospital doctors are reported to the hospital doctor and are not normally sent to the Surgery
Some test results can take 10 days or more to return, so please be patient if they are not available within a few days of your x-ray or other tests.
The Practice offers a comprehensive travel clinic service for those patients who intend going abroad on holiday or for business.
In order to ascertain what your immunisation and medication needs might be, you will need to make an appointment to see the Practice Nurse at least 6-8 weeks before you travel. Prior to making the appointment you must completed the Travel Questionnaire below and send or bring it to the Practice. This information will allow the nurse to assess the length of appointment you require so that our receptionists can offer you a suitable appointment time.
We are an approved Yellow Fever Centre. You do not have to be registered with us to access this service, however, if you are not, you will be required to complete a form with basic information before we can book an appointment.
Please note that currently we are unable to offer yellow fever vaccinations and have limited travel appointments available. The local Chapel Lane and Bridge Road pharmacies both offer travel clinics and there are also two specialist travel clinics in Farnborough who will be able to help you if you are unable to wait for an appointment with us. Their details are…
Chapel Lane Pharmacy – 01276 33819
Bridge Road Pharmacy – 01252 542807
Travel Clinic UK – 01252 519479
CityDoc Clinic – 0203 794 6697
There is information about countries and the vaccinations required on the link below, and factsheets on preparing for healthy travel.
Country Information Preparing for Healthy Travel
It is important to make your initial appointment with the Practice Nurse as early as possible - at least 6 weeks before you travel. The Nurse will discuss your travel arrangements during this appointment and probably give you the first of your vaccinations. Some vaccines have to be ordered, e.g. Rabies, as they are not a stock vaccine hence we request you make an early appointment; subsequent appointments will be arranged by the Nurse.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because travel vaccination is not included in the services provided by the NHS and is, therefore, a chargeable service. A full printed list of charges applicable can be found on the wall by the reception desk.
Travellers who take regular medication should allow time to prepare for their trip well in advance of travel. A medical check-up is recommended to discuss fitness to travel, ensure medication is optimised and sufficient supplies are available. Travellers should be aware that the legal status of their medication may be different outside the UK. Rules for the different countries can be checked with the foreign embassy in the UK but can be difficult to obtain for some countries. For more information, please click on the link below.
Travelling with Medicine
Some services provided are not covered under our contract with the NHS and the work is therefore carried out by the GPs after they have seen their patients and dealt with the paperwork associated with their appointments. This means that all private work, such as medical reports for insurance companies and letters to authorities can take a minimum of 10 days to process. Please also remember that the majority of non-NHS work attracts a charge, so please ask what the fee is when handing in non-NHS work. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and a full printed list of the charges applicable can be found on the wall by the reception desk. If you have any queries, our Reception Staff or Medical Insurance Administrator will be happy to advise you about them along with appointment availability, if required.
Private Fees – FAQs
Isn't the NHS supposed to be free?
The National Health Service provides most health care to most people free of charge, but there are exceptions. Prescription charges have existed since 1951, and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees. In other cases it is because the service is not covered by the NHS, for example, medical reports for insurance companies, claim forms for referral for private care and other letters and forms which require the doctor to review the patient's medical records.
Surely the doctor is being paid anyway?
It is important to understand that GPs are not employed by the NHS, they are self-employed, and they have to cover their costs - staff, buildings, heating, lighting etc. - in the same way as any small business. The NHS pays the doctor for specific NHS work, but for non-NHS work the fee has to cover the doctor's costs.
What is covered by the NHS and what is not?
The government's contract with GPs covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of their patients. Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time.
I only need the doctor's signature - what is the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. Therefore, in order to complete even the simplest of forms, the doctor needs to check the patient's entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor, with the General Medical Council or even the Police.
We have a Carers Support Worker, Claire Tuson, working with the Surgery.
If you feel you would like details of help available or assistance in filling out forms, then Claire will be able to help you. Please leave a contact number with Reception, and possibly a brief note of what is required, and she will telephone you to arrange to see you either at the Surgery or to arrange a visit to you at home.
We hold a Carers Clinic once a month with Claire on a Wednesday and there are four separate 40 minute appointments available at 12:30, 13:10 and 13:50 and 14:30. Please ask at Reception to make an appointment or speak to our Carers' Lead, Jane Lusted. The dates for the clinics this year so far are as follows:
Please make sure you have filled out a registration form from the Princess Royal Trust for Carers (please ask at the reception desk). For more information about the Trust, please visit the website at the link below.
Princess Royal Trust for Carers
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